Refund Policy

  1. Under certain conditions (buyer’s error when placing an order, etc.) or any error in the ordering process, refunds / replacements are available for purchases in our online store. Please contact us to determine your return authorization. Refunds are made only if you have not used the item. This process can take up to 24 hours after the sale.
  2. Due to the nature of the product (digital), refunds cannot be issued immediately, and a 24 hour period applies to ensure that the item has not been purchased by a previous purchaser. Refunds may take 7 to 10 business days. Refunds are possible for game accounts and are not available for keys.
  3. Returns will be accepted provided the product is in unused condition and can be sold. As this is a digital product, returns will be considered. Unused products will be fully refunded.
  4. You acknowledge that in the event of any problems, the customer must contact support himself.
  5. Returns can only be permitted within 30 days of purchase.